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Privacy Policy for Hearth Haven Cabins, LLC.,
Effective Date: February 1, 2025
At Hearth Haven Cabins, LLC ("we", "our", "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our property management services. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information from you in various ways, including but not limited to:
Personal Identification Information: When you fill out forms, apply for housing, make payments, or communicate with us, we may collect your name, contact details (e.g., phone number, email address, mailing address), Social Security number, driver's license number, date of birth, and other personally identifiable information.
Financial Information: We may collect payment-related details, including bank account or credit card numbers, to process rent payments or security deposits.
Tenant Information: We may collect information about your rental history, credit reports, employment, and references for lease application or renewal purposes.
Property Information: We collect details related to the properties you rent, including lease terms, maintenance requests, and correspondence related to the property.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide property management services: This includes processing rental applications, managing leases, handling maintenance requests, and communicating with you about your tenancy.
To process payments: We use financial information to process rent payments, security deposits, and other fees.
To improve our services: We may use your information to improve our property management services, analyze customer satisfaction, and enhance your experience.
For legal and regulatory compliance: We may use and disclose your information to comply with applicable laws, regulations, and legal processes (e.g., for eviction proceedings or tax reporting).
To communicate with you: We may send you emails, phone calls, or SMS about updates, payments, service requests, and other information regarding your lease or property.
3. How We Protect Your Information
We take the security of your personal information seriously and implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your information. These measures include:
Encryption of sensitive data.
Firewalls and secure servers.
Restricting access to your information to authorized personnel only.
4. Sharing Your Information
We may share your information with third parties in the following circumstances:
Service Providers: We may share your information with third-party vendors or service providers who assist in the operation of our business, such as maintenance contractors, payment processors, and communication services.
Legal and Regulatory Requirements: We may disclose your personal information when required by law or legal processes, such as to comply with court orders, government investigations, or tax reporting obligations.
Business Transfers: In the event of a business merger, acquisition, or asset sale, your information may be transferred to the new entity. We will notify you of any such changes and update our Privacy Policy accordingly.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
Access: You have the right to request access to the personal information we hold about you.
Correction: You can request correction or updates to your information if it is inaccurate or incomplete.
Deletion: You may request that we delete your personal information, subject to applicable legal and contractual obligations.
Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
To exercise these rights, please contact us using the contact details provided below.
6. Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely dispose of or anonymize it.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Hearth Haven Cabins, LLC
PO Box 10
Campton, KY
41301
Your privacy is important to us, and we are committed to safeguarding your information.
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